General Manager for a prestigious proprietary membership club which provides sports, recreational, and dining services to members and guests.
The General Manager is responsible for managing the entire operation and finances of the county club
  • Manage all day-to-day club operations, including but not limited to the food and beverage, ammenities and facilities operations;
  • Acts as the face of the club by interacting with all members;
  • Develop Membership marketing plans.;
  • Maintain exceptional guest and member relations by creating a quality environment through staffing, programming, service operations, and maintenance. Do all that is necessary to make sure all patrons and guests of the facility receive a first class level of attention and service;
  • Develop relationships with customers, vendors and other key industry players to increase loyalty and continually enhance, nurture and grow the facility’s reputation;
  • Develop implementation strategies to meet Club goals and policies. Keep the Board apprised of the organizational climate, identifying problems either actual or anticipated, communicates with the Directors, and offers consultative assistance, as well as shares responsibility with the Board for the Club’s
    organizational development and organizational change programs.
  • Participate in Budget development.
  • Monitor long- and short-term objectives, financial reports and prepares a financial plan for the Club.;
  • Implement training and staff performance strategies that enhance the member experience.;
  • Enhance team development and motivation.;
  • Maintain a comprehensive knowledge of operational procedures and principles used throughout the club and takes responsibility in developing, maintaining and documenting consistent procedures.;
  • Monitor the effectiveness of each department. Motivate sales staff to achieve revenue goals while overseeing the marketing of Club.;
  • Manage staff by providing training, direction, supervision, evaluation and corrective action when required; conduct weekly department head meetings; act as a role model for all employees by demonstrating behavior and work ethics. Develop and implement performance review systems.;
  • Prepare, produce and control overall budget, along with frequent analysis and monitoring of corresponding daily, monthly and annual statements to maximize financial performance.;
Minimum Qualifications: 
  • Candidates must have completed a Bachelor’s Degree in Hospitality, Tourism or any related courses
  • Must have at least 10 years of solid experience in the Hospitality industry as a General Manager or Operations Manager in the Hospitality or Membership club industry
  • Proven track record in successfully managing the operations of a hotel or membership clubs
  • Proficient in P&L, financial reporting, budgeting and financial planning
  • Strong customer service skills and service oriented
  • Excellent Communication skills
  • Performance driven and has integrity
  • Work location: Pasig City
  • Can start ASAP
For faster processing of your application, please send your updated CV to Sophie Kuhlman: tsakuhlman@growinc.net or sophie.GROWIncPH@gmail.com 
For real-time updates on our job openings, you may visit our website: www.growinc.net/ You may also “like” our Facebook page, www.facebook.com/GROWIncPH

 

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